Privacy Policy

At Gendrics, we take your privacy seriously. This is especially true for your mental health information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.gendrics.com, or use our mental health screening services. Please read it carefully to understand how we handle your data.

1. Information We Collect

Assessment Response Data

Important: We do NOT store your individual assessment responses. All GAD-7, PHQ-9, and other screening tool responses are processed right away. They are discarded immediately after giving you your results.

Personal Information

We may collect personal information only when you voluntarily provide it, including:

• Name and email address (contact forms only)
• Contact information for support requests
• Feedback and communication with our team

Automatically Collected Data

When you browse our site, we automatically collect:

• IP address and location data
• Browser type and device information
• Pages visited and time spent on site
• Referring website information
• Technical performance data

Cookies

We use cookies and similar tools to improve your browsing and collect data. You can control cookie preferences in your browser settings. We do not use cookies to track or store assessment responses.

2. How We Use Your Information

We may use your information to:

• Provide mental health screening services
• Improve our assessment tools and website functionality
• Respond to your support requests and inquiries
• Send educational content about mental health (only if subscribed)
• Analyze website usage for improvements
• Ensure security and prevent misuse of services

We do NOT use your information to:

• Store or analyze individual assessment results
• Create personal mental health profiles
• Share assessment data with third parties
• Target mental health-related advertising

3. Sharing of Information

We do not sell or rent your personal data. We may share limited information with trusted third parties only when necessary:

• Service Providers: Technical support and website hosting services
• Legal Requirements: When required by law or to protect rights and safety
• Anonymous Analytics: Aggregated, non-identifying usage statistics only

Mental Health Data: We don’t share individual assessment responses. They aren’t stored on our systems.

4. Data Security

We implement appropriate security measures to protect your information, including:

• SSL encryption for all data transmission
• Secure hosting infrastructure
• Regular security audits and monitoring
• Immediate disposal of assessment response data

However, no system is 100% secure. We encourage you to take precautions when sharing personal information online.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Correct or update your information
• Delete your personal information
• Opt-out of communications
• Restrict processing of your data
• Data portability (where applicable)

Note: Since we don't store assessment responses, there are no screening results to access, correct, or delete.

To exercise your rights, contact us at support@gendrics.com.

6. International Data Transfers

Your data may be processed and stored in countries outside your own. By using our services, you agree to these transfers, following privacy laws. All transfers maintain the same privacy protections outlined in this policy.

7. Mental Health Data Protection

Given the sensitive nature of mental health information:

• No Storage: Assessment responses are never stored on our servers
• Real-Time Processing: Results are generated instantly and discarded
• Anonymous Use: You can use our assessments without providing identifying information
• No Tracking: We don't track individual assessment patterns or results

8. Children's Privacy

Our website is intended for individuals aged 13 and older. We do not knowingly collect data from children under 13. If you think a child shared personal data with us, please contact us right away for removal.

Parents or guardians should help users aged 13-17 with our mental health assessments.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new "Effective Date." We recommend reviewing this policy periodically, especially regarding mental health data handling practices.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:

Gendrics

📧 Email: support@gendrics.com

📧 Technical Support: tech@gendrics.com

🌐 Website: www.gendrics.com

Your mental health privacy is our priority. We promise to keep all interactions on our platform private and secure.